Is TraceLogic a workflow tool?
No. Workflow tools track that a task moved from one step to another. TraceLogic governs the decision itself: evidence, policy version, reviewer, approval, controlled execution, and replay. The two can coexist; they solve different problems.
Does TraceLogic replace human reviewers?
No. TraceLogic is designed around human-in-the-loop control. Review, approval, and execution responsibility remain with the people in the lifecycle. The platform makes those steps clearer, not absent.
Does TraceLogic use AI?
TraceLogic uses RAG-assisted intake to help structure documents and case inputs. Decision checks are deterministic, not generative. AI is used to assist intake, not to replace policy evaluation or human review.
Does TraceLogic autonomously approve or execute decisions?
No. Approval and execution are explicit, role-separated steps in the lifecycle. The platform does not approve or execute regulated decisions on its own.
What data does the demo use?
Synthetic or approved test data only. No real customer data, no real bank or vendor branding, no certification marks. Real data use would only be considered as part of a scoped pilot engagement, with handling agreed in writing first.
Is TraceLogic certified?
No. TraceLogic is currently in pilot stage and is not claiming ISO 42001, ISO 27001, SOC 2, regulatory approval, full audit readiness, or guaranteed compliance. Security validation is in active development, not a finished posture.
Is TraceLogic only for mortgages?
No. Mortgage forbearance is the flagship pilot use case because it is regulator-watched, evidence-heavy, and reviewable. The same governance model applies to other regulated decision types: insurance claims, credit exceptions, regulated product approvals, AI-assisted decision oversight, and others.
Can TraceLogic support other regulated decisions?
Yes, in principle. The lifecycle (intake, policy check, review, approval, controlled execution, replay) is decision-type-agnostic. Extending to a new decision type is part of pilot scoping, not assumed by default.
How is TraceLogic different from case management tools?
Case management tracks the case as it moves through people. TraceLogic governs the decision itself: it captures evidence, policy version, rule path, approval, and execution control into a single sealed artifact that can be replayed later. Case management can sit alongside TraceLogic; the two answer different questions.
How does replay work?
Replay uses stored evidence only. The frozen decision artifact contains the source documents, intake values, policy version, decision output, reviewer identity, approval status, and execution record. Replay reconstructs the decision from this artifact alone, without relying on live systems or current state.
What is a frozen decision artifact?
An immutable record of a single governed decision. It contains the evidence used, the policy version applied, the decision output, the reviewer identity, the approval status, and the execution record. Once sealed, it is the basis for replay and for audit reconstruction.
What does a pilot involve?
A controlled engagement scoped around a defined decision lifecycle, agreed governance controls, synthetic or approved test data, and agreed success criteria. See the Pilot Scope page for what is and isn't included.